- How do I choose the right wig for me?
When choosing a wig, please consider the hairstyle, length, color, and material. You can choose according to your skin tone and style preferences. If you are not sure, please consult our customer service team and we will be happy to provide you with advice!
- Can the wig be washed?
Yes, all wigs can be washed. It is recommended to use a mild detergent and follow the care instructions to ensure that the wig is kept in the best condition.
- How do I wear a wig correctly?
Before wearing a wig, please make sure your hair is flat and use a wig net. If it is a wig band, please adjust the appropriate position according to the instructions. If you have difficulties, you can refer to the wearing tutorial video on our website.
- Can the wig be heated?
Many wigs are heat-resistant and allow heating tools to be used for styling. Make sure to check the product description to confirm whether your wig is suitable for heating. For wigs made of human hair, heating tools can be used, but please use them with caution.
- How long do your wigs last?
The lifespan of a wig depends on the material and care it receives. Human hair wigs are generally more durable than synthetic wigs, and proper care can extend the lifespan of a wig. We recommend that you check the care guide for best results.
- How do I deal with tangles in my wig?
Use a professional wig comb or wide-tooth comb to gently comb the wig, starting from the ends and gradually combing towards the roots. Avoid forcefully combing the wig when it is dry to reduce damage.
- Can I return it if I am not satisfied?
We offer returns and exchanges within a certain period of time. Please check our return policy page to make sure you understand the applicable terms and conditions. Before returning a product, please keep in touch with our customer service for specific instructions.
- How do I contact customer service?
You can send an email through the “Contact Us” page on the website, or contact us through the customer service hotline. Our customer service team will respond to you as soon as possible during business hours.
If you have any other questions, please feel free to contact us, we are happy to help you!